
F · A · Q
Frequently Asked Questions (FAQ)
& Process Overview
When you submit an inquiry through our Contact page, our dedicated representative will first review your basic information and coordinate a consultation schedule.
The next steps involve on-site due diligence (or inspection) and quotation negotiation, followed by the commencement of the contract procedure. Please review the steps below or check the relevant FAQ items before reaching out.



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SERVICE · FAQ
Corporate Infos
FAQ
Q
What is Anymotors’ core competitiveness?
A
Our greatest strength is our “All-in-One Mobility Ecosystem.” Unlike many exporters who focus on a single category, Anymotors provides a comprehensive range of products—from passenger cars and motorcycles to heavy machinery (excavators, forklifts) and essential spare parts.
This allows our partners to source everything from a single reliable supplier. We maximize value through efficient mixed loading, enabling you to ship vehicles, equipment, and parts in the same container, significantly reducing your logistics costs.
Q
What key industry trends does Anymotors focus on?
A
We strictly monitor three major trends to ensure the best service for our global partners:
Sustainable Aftermarket Support: We understand that buying the vehicle is just the beginning. We focus on the stable supply of spare parts and consumables, ensuring the long-term maintenance of every machine we export.
Digital Transparency: We are moving beyond traditional trading by offering high-resolution video inspections and detailed digital history reports, ensuring you can buy with confidence without visiting Korea.
Sustainable Aftermarket Support: We understand that buying the vehicle is just the beginning. We focus on the stable supply of spare parts and consumables, ensuring the long-term maintenance of every machine we export.
Q
How does Anymotors recruit and manage talent?
A
At Anymotors, we believe that our people are the engine of our global success. We actively recruit individuals who possess a global mindset and deep expertise in the automotive, heavy machinery, and logistics sectors.
Our recruitment process focuses on merit and potential, seeking candidates who are passionate about connecting high-quality Korean machinery with the world. Once part of the team, we are committed to employee growth through continuous industry training, a fair performance-based evaluation system, and a collaborative culture that encourages innovation in international trade.
Q
What are the major challenges faced by global distribution companies like Anymotors?
A
The global distribution of pre-owned vehicles and heavy machinery involves three main challenges: regulatory complexity, logistics volatility, and quality assurance.
Quality Control: Ensuring the condition of used items is critical. We tackle this challenge with our rigorous inspection system, ensuring that every car, motorcycle, and part meets our high standards before export.
Regulatory Compliance: Each country has different import restrictions regarding vehicle age and emissions. Anymotors overcomes this by maintaining an up-to-date database of global import regulations to guide our clients accurately.
Logistics: Securing stable shipping space for heavy equipment (like excavators) can be difficult. We address this through our strong partnerships with shipping lines and our expertise in container consolidation.
Q
What types of products and services do you offer?
A
Anymotors provides a comprehensive portfolio of Korean mobility and industrial solutions. Our main categories include:
Parts & Consumables: Auto parts, tires, lubricants, and essential maintenance supplies.
Used Vehicles: Passenger cars (Sedans, SUVs), commercial trucks, and buses.
Heavy Machinery: Construction equipment, specifically excavators and forklifts (Hyundai, Doosan, etc.).
Motorcycles: A wide range of used scooters and motorcycles.
Q
What is the warranty period and after-sales service policy?
A
Warranty: Due to the nature of international used vehicle trade, vehicles and machinery are fundamentally sold on an “As-Is” basis, meaning they are sold based on their condition at the time of inspection. However, we guarantee that the vehicle condition matches the Inspection Report provided before shipment. If there is a critical discrepancy upon arrival, we will discuss fair compensation.
After-Sales Service: Our relationship doesn’t end at shipping. Since Anymotors specializes in auto parts, we offer a continuous parts supply service. If you need replacement parts or consumables for maintenance, we can source and ship them rapidly via air or sea at competitive prices.
Q
Can I receive customized solutions for specific services?
A
Absolutely. We understand that every market and buyer has unique requirements. We offer tailored solutions in three key areas:
Parts Packaging: We can create custom spare parts packages based on the specific fleet of vehicles you operate or sell.
Custom Sourcing: If you need a specific model, year, or specification (e.g., an excavator with a specific attachment) that is not in our current inventory, we will find it for you through our nationwide network.
Logistics Customization: We offer flexible shipping methods, including KD (Knock-Down) dismantling to save space, or mixed loading of cars, parts, and heavy machinery in a single container.
Q
How can I check product availability and how long does delivery take?
A
Availability: Our inventory is updated in real-time on our website. However, since used vehicles and machinery are unique, we highly recommend contacting us directly to confirm availability. If a specific model is not in stock, we can source it for you through our nationwide network within Korea.
Shipping Time: The total delivery time consists of two parts:
Ocean Transit (Varies): Shipping time depends on your destination (e.g., 2–4 weeks for Asia/Middle East, 4–8 weeks for Americas/Africa). We will provide a precise schedule upon quotation.
Preparation (1-2 weeks): This includes vehicle deregistration, final inspection, and container loading.
Q
I forgot my password. How can I reset it?
A
Don’t worry. You can easily reset your password by following these steps:
- Click the “Forgot Password?” link on the Login page.
- Enter the email address you used to register.
- Check your email for a password reset link and follow the instructions.
Note: If you do not receive the email within a few minutes, please check your spam/junk folder or contact our support team for assistance.
Q
How is my personal information handled after I delete my account?
A
Upon your request for account deletion, your personal information is immediately and permanently erased from our active database. However, please note that certain transaction records (such as purchase history and invoices) may be retained for a specific period solely to comply with international tax and accounting laws. We strictly adhere to global privacy standards to protect your data.
※ When you submit an inquiry through our Contact page, our dedicated representative will first review your basic information and coordinate a consultation schedule.
The next steps involve on-site due diligence (or inspection) and quotation negotiation, followed by the commencement of the contract procedure. Please review the steps below or check the relevant FAQ items before reaching out.




